Section 1: Location And Transport
1. 1. Is the location from public transportation good?
Yes
No
N/A
2. 2. Is the distance from the nearest airport accessible?
Yes
No
N/A
3. 3. Is the approximate travel time from the nearest airport less?
Yes
No
N/A
4. 4. Does the hotel provide transportation to and from the airport?
Yes
No
N/A
5. 5. Are there adequate taxi/limousine services?
Yes
No
N/A
6. 6. Is there sufficient parking space?
Yes
No
N/A
7. 7. Are shuttle services available?
Yes
No
N/A
8. 8. Is there an adequate number of flights to the destination?
Yes
No
N/A
9. 9. Is the seasonality of the destination manageable? (peak season vs. off-season)
Yes
No
N/A
Section 2: Arriving At The Venue/Hotel
1. 1. Is the appearance of the venue appealing/attractive/welcoming?
Yes
No
N/A
2. 2. Is the hotel located in a "safe" area?
Yes
No
N/A
3. 3. Are there other hotels located nearby?
Yes
No
N/A
4. 4. Is the lobby attractive and spacious?
Yes
No
N/A
5. 5. Is the front desk well-staffed?
Yes
No
N/A
6. 6. Is the length of time taken for check-in and checkout less?
Yes
No
N/A
7. 7. Are the concierge and porters always available?
Yes
No
N/A
8. 8. Are lifts (elevators) easy to locate, fast, clean, and reliable?
Yes
No
N/A
Section 3: Hotel Rooms
1. 1. Are guest room furnishings adequate and well-maintained?
Yes
No
N/A
2. 2. What amenities are available in each room?
Yes
No
N/A
3. 3. Are rooms well-lit?
Yes
No
N/A
4. 4. How many guest rooms can the hotel commit to a meeting?
Yes
No
N/A
5. 5. What are the check-in times and checkout times?
Yes
No
N/A
6. 6. How many sleeping rooms does the property have?
Yes
No
N/A
7. 7. Does the hotel have the following rooms: • Executive Suites • Doubles • Twins • Singles
Yes
No
N/A
8. 8. Are there set smoking rooms?
Yes
No
N/A
9. 9. Are there designated non-smoking rooms?
Yes
No
N/A
10. 10. How many non-smoking rooms are there?
Yes
No
N/A
11. 11. Are fire exits clearly marked?
Yes
No
N/A
12. 12. Are there sprinklers, smoke alarms, and emergency speakers?
Yes
No
N/A
13. 13. Are there rooms that meet the disability requirements?
Yes
No
N/A
14. 14. What are the number of rooms that meet the disability requirements?
Yes
No
N/A
15. 15. Are hallways adequately lit?
Yes
No
N/A
16. 16. How good are the in-room amenities (coffee/soaps/Pay Movies)?
Yes
No
N/A
17. 17. How many telephones are in each room?
Yes
No
N/A
18. 18. Are there desks with lighting?
Yes
No
N/A
19. 19. What are the hours for room service?
Yes
No
N/A
20. 20. Is there an overflow site?
Yes
No
N/A
21. 21. Are there alternative hotels/venues in the event of a disaster?
Yes
No
N/A
Section 4: Venues And Conference Facilities
1. 1. Are tea and coffee breaks served in the meeting room?
Yes
No
N/A
2. 2. Are tea and coffee breaks served in a separate area?
Yes
No
N/A
3. 3. Do tea and coffee breaks have biscuits, cake, etc.?
Yes
No
N/A
4. 4. Is the location of Mineral water/ Water fountains accessible?
Yes
No
N/A
5. 5. Is the location of the nearest toilets/bathroom accessible?
Yes
No
N/A
Section 5: Banquet Rooms/Restaurants
1. 1. What are the room sizes and how many people can be seated?
Yes
No
N/A
2. 2. How far is the banquet room from the kitchen?
Yes
No
N/A
3. 3. Does the hotel have enough restaurants?
Yes
No
N/A
4. 4. Will the hotel set up special morning coffee areas for guests?
Yes
No
N/A
5. 5. Is the restaurant well-staffed?
Yes
No
N/A
6. 6. Are the following meals sampled: • Breakfast • Lunch • Dinner
Yes
No
N/A
7. 7. Are there these special meal options: • Low fat • Diabetic
Yes
No
N/A
8. 8. Does the venue cater to ethnic and vegetarian requirements?
Yes
No
N/A
9. 9. How well is the restaurant staffed?
Yes
No
N/A
10. 10. Does the venue happily accommodate special requests?
Yes
No
N/A
11. 11. Does the venue offer themed parties and outdoor events?
Yes
No
N/A
Section 6: Meeting Rooms
1. 1. How many meeting rooms does the venue have?
Yes
No
N/A
2. 2. Are the rooms large/small depending on your needs?
Yes
No
N/A
3. 3. Is the capacity of each room checked for different sets? (e.g. theater, classroom, herringbone, banquet)
Yes
No
N/A
4. 4. Do the meeting rooms have any obstructions?
Yes
No
N/A
5. 5. Are there detailed floor plans available?
Yes
No
N/A
6. 6. Are air walls soundproof?
Yes
No
N/A
7. 7. Is the location/proximity of the nearest toilets close?
Yes
No
N/A
8. 8. Can floor plans be provided with details on dimensions, ceiling height, seating capacities, and breakout configurations?
Yes
No
N/A
9. 9. Does each room have temperature controls?
Yes
No
N/A
10. 10. Is the lighting adequate?
Yes
No
N/A
11. 11. Is each room checked for standards that meet disability access?
Yes
No
N/A
12. 12. How many air walls (single and double) does each room have?
Yes
No
N/A
13. 13. Do the air walls adequately block out sound?
Yes
No
N/A
14. 14. Is there a stage and if so, what size is it?
Yes
No
N/A
15. 15. Are the meeting rooms wired for sound?
Yes
No
N/A
16. 16. Is there on-site audiovisual support?
Yes
No
N/A
17. 17. Is there a sound/projection booth?
Yes
No
N/A
18. 18. Is there a list of equipment and pricing provided?
Yes
No
N/A
19. 19. Will the property provide security for meeting rooms?
Yes
No
N/A
20. 20. Where are the lifts/elevators?
Yes
No
N/A
21. 21. Is there a whiteboard in every room with markers?
Yes
No
N/A
22. 22. Is there an OHP in every room?
Yes
No
N/A
23. 23. Are backup projector bulbs checked?
Yes
No
N/A
24. 24. Is there adequate setup time for rooms booked?
Yes
No
N/A
25. 25. Are PC Projectors with laser pointers available?
Yes
No
N/A
26. 26. Are there screens available in every room?
Yes
No
N/A
Section 7: Health And Safety
1. 1. Are the site personnel safety conscious?
Yes
No
N/A
2. 2. Do all the rooms have smoke alarms/sprinkler systems?
Yes
No
N/A
3. 3. Is the fire alarm working?
Yes
No
N/A
4. 4. Is the evacuation procedure laid out?
Yes
No
N/A
5. 5. Are exits clearly marked?
Yes
No
N/A
6. 6. What is the type of room key and security?
Yes
No
N/A
7. 7. Are there safe deposit boxes in individual rooms or at the front desk?
Yes
No
N/A
8. 8. Is 24-hour security maintained?
Yes
No
N/A
9. 9. What is the location of the nearest medical facility/hospital?
Yes
No
N/A
10. 10. Is there a doctor/dentist on call?
Yes
No
N/A
11. 11. Are the staff trained in first aid?
Yes
No
N/A
Section 8: Other Services
1. 1. Are there health clubs/ leisure clubs?
Yes
No
N/A
2. 2. What are the charges for health clubs/ leisure clubs?
Yes
No
N/A
3. 3. Are there sports and recreational facilities on-site or nearby?
Yes
No
N/A
4. 4. Are outdoor spaces or other areas available for special events?
Yes
No
N/A
5. 5. Is there a business center?
Yes
No
N/A
6. 6. Is on-site parking available?
Yes
No
N/A
7. 7. How many spaces are available for on-site parking?
Yes
No
N/A
8. 8. Is childcare available?
Yes
No
N/A
9. 9. What are the hours and fees of childcare?
Yes
No
N/A
Section 9: Financials
1. 1. What is the rack rate or the corporate rate?
Yes
No
N/A
2. 2. Are there any special rates during weekends, holidays, and seasons?
Yes
No
N/A
3. 3. Is the required deposit of the organization or individual guest deposited?
Yes
No
N/A
4. 4. Is there a guarantee of the room rates?
Yes
No
N/A
5. 5. What is the policy on late arrivals and no-shows?
Yes
No
N/A
6. 6. What are the types of currency accepted?
Yes
No
N/A
7. 7. Are credit cards accepted?
Yes
No
N/A
8. 8. Are purchase orders accepted?
Yes
No
N/A
9. 9. Is there a cancellation policy?
Yes
No
N/A
10. 10. Is there an insurance requirement?
Yes
No
N/A
11. 11. Are there complimentary meeting rooms based on food and sleeping room consumption? (apply to regular hotel)
Yes
No
N/A
12. 12. Are there extra costs for utilities? (Electricity, Water)
Yes
No
N/A
13. 13. Are there any other add-ons?
Yes
No
N/A