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Housekeeping SOP Checklist
Section 1: Title Information
1. Name of the establishment
2. Date and time of inspection
3. Prepared by
Section 2: Guest Room Inspection
1. Are the doors functioning properly?
Yes
No
N/A
2. Are the light switches operational?
Yes
No
N/A
3. Do the windows open and close correctly?
Yes
No
N/A
4. Are the windows free of cracks?
Yes
No
N/A
5. Is the window glass clean?
Yes
No
N/A
6. Are the drapes straight and functioning?
Yes
No
N/A
7. Do the air conditioning/heat controls work properly?
Yes
No
N/A
8. Is the air conditioning filter clean?
Yes
No
N/A
9. Are the lamps operational?
Yes
No
N/A
10. Are the wall lights functioning?
Yes
No
N/A
11. Are the lamp shades clean and straight?
Yes
No
N/A
12. Are the beds made correctly?
Yes
No
N/A
13. Are the pillows fluffed and even?
Yes
No
N/A
14. Are the bedspreads straight?
Yes
No
N/A
15. Are the mattresses firm?
Yes
No
N/A
16. Are the bedspreads free of rips and stains?
Yes
No
N/A
17. Is the upholstery clean and in good condition?
Yes
No
N/A
18. Is the furniture free from scratches or stains?
Yes
No
N/A
19. Are the walls clean and free of cobwebs?
Yes
No
N/A
20. Are the walls free from scratches and nicks?
Yes
No
N/A
21. Are the luggage racks in good condition?
Yes
No
N/A
22. Are pictures and mirrors straight?
Yes
No
N/A
23. Is the telephone working?
Yes
No
N/A
24. Are the ashtrays clean?
Yes
No
N/A
25. Do the drawers slide out easily?
Yes
No
N/A
26. Are there a minimum of 6 hangers available (3 suit, 3 dress)?
Yes
No
N/A
27. Are the drapes partially closed?
Yes
No
N/A
Section 3: Bathroom Inspection
1. Is the toilet seat clean on both sides?
Yes
No
N/A
2. Is the shower rod functioning and in good condition?
Yes
No
N/A
3. Does the toilet flush correctly?
Yes
No
N/A
4. Is the bathroom free of unpleasant odors?
Yes
No
N/A
5. Is the shower curtain clean?
Yes
No
N/A
6. Is the pop-up stopper clean?
Yes
No
N/A
7. Are the tiles free of water spots?
Yes
No
N/A
8. Is the shower and/or tub free of grout?
Yes
No
N/A
9. Is there a fresh supply of towels available?
Yes
No
N/A
10. Is there no visible dirt or dust on the floor?
Yes
No
N/A
Section 4: Guest Room Amenities
1. Is the guest directory available?
Yes
No
N/A
2. Is the report card on experience available?
Yes
No
N/A
3. Are tourist brochures available?
Yes
No
N/A
4. Is the hotel food and drink menu available?
Yes
No
N/A
5. Is there 1 ice bucket & poly liner?
Yes
No
N/A
6. Is there 1 waste basket?
Yes
No
N/A
7. Is there 1 memo pad with hotel pen?
Yes
No
N/A
8. Are there 3 glasses available?
Yes
No
N/A
9. Is there 1 frosted oval display tray?
Yes
No
N/A
10. Are there 2 bars of soap (1.25 oz)?
Yes
No
N/A
11. Is there 1 bottle of shampoo (22ml)?
Yes
No
N/A
12. Are there 3 bath towels available?
Yes
No
N/A
13. Are there 3 face cloths available?
Yes
No
N/A
14. Is there 1 bath mat?
Yes
No
N/A
15. Is there 1 hairdryer?
Yes
No
N/A
16. Are there 2 toilet rolls?
Yes
No
N/A
17. Is there 1 coffee maker?
Yes
No
N/A
18. Is there 1 filter pack coffee?
Yes
No
N/A
19. Is there 1 filter pack decaffeinated?
Yes
No
N/A
20. Is there 1 tea bag?
Yes
No
N/A
21. Is there 1 condiment package?
Yes
No
N/A
22. Is there 1 iron?
Yes
No
N/A
23. Is there 1 ironing board?
Yes
No
N/A
24. Is there 1 fridge?
Yes
No
N/A
25. Are there 2 porcelain coffee cups?
Yes
No
N/A
Section 5: Guest Room Settings
1. Are the lights off before leaving the guest room?
Yes
No
N/A
2. Is the heating set at 18 degrees or 70°F?
Yes
No
N/A
3. Are the windows closed?
Yes
No
N/A
4. Is the television off with remotes out?
Yes
No
N/A
5. Are the sinks off before leaving the bathroom?
Yes
No
N/A
6. Are the drain plugs open?
Yes
No
N/A
7. Is the shower curtain centered?
Yes
No
N/A
8. Is the shower head pointing towards the wall?
Yes
No
N/A
9. Is the toilet lid down?
Yes
No
N/A
10. Is the bathroom door open?
Yes
No
N/A
11. Are the lights off before leaving the bathroom?
Yes
No
N/A