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SMETA Audit Checklist
Section 1: General Information
1. 1. Does the facility have subcontractors?
Yes
No
N/A
2. 2. If your facility has subcontractors, fill in the following: Name
3. 3. If your facility has subcontractors, fill in the following: Address
4. 4. Does your facility have foreign or domestic labor brokers used to source labor?
Yes
No
N/A
5. 5. If your facility has foreign or domestic labor brokers used to source labor, fill in the following: Name
6. 6. If your facility has foreign or domestic labor brokers used to source labor, fill in the following: Address
7. 7. What is the total number of employees at the facility?
8. 8. What is the percentage of male employees
9. 9. What is the percentage of female employees
10. 10. What is the percentage of foreign/migrant workers
11. 11. What is the number of temporary contract workers employed by the facility
12. 12. Does the facility have procedures to ensure contract workers are not required to pay an excessive recruitment fee or lodge a deposit with their labor broker?
Yes
No
N/A
13. 13. Does the facility have procedures to ensure freedom of movement of contract workers is not unreasonably restricted?
Yes
No
N/A
14. 14. Does the facility have a system in place to ensure that contract labor providers adhere to all relevant labor laws?
Yes
No
N/A
15. 15. Are all employees provided a written employment agreement with the facility in a language that they understand?
Yes
No
N/A
16. 16. Does the facility maintain a personnel file for every employee?
Yes
No
N/A
Section 2: Workplace Management
1. 1. Does the facility have a written corporate responsibility policy or statement of commitment that defines its approach to labor, health, and safety standards?
Yes
No
N/A
2. 2. Does the facility have policies that prohibit forced labor and child labor?
Yes
No
N/A
3. 3. Does the facility have written personnel policies that cover the following: Benefits and deductions
Yes
No
N/A
4. 4. Does the facility have written personnel policies that cover the following: Discipline and termination
Yes
No
N/A
5. 5. Does the facility have written personnel policies that cover the following: Grievance procedures 
Yes
No
N/A
6. 6. Does the facility have written personnel policies that cover the following: Harassment and abuse
Yes
No
N/A
7. 7. Does the facility have written personnel policies that cover the following: Overtime hours
Yes
No
N/A
8. 8. Does the facility have written personnel policies that cover the following: Overtime wage rates
Yes
No
N/A
9. 9. Does the facility have written personnel policies that cover the following: Regular hours
Yes
No
N/A
10. 10. Does the facility have written personnel policies that cover the following: Vacation and leave
Yes
No
N/A
11. 11. Does the facility have written personnel policies that cover the following: Wages
Yes
No
N/A
12. 12. Does the policy cover all workers, including migrant workers?
Yes
No
N/A
13. 13. Does the facility have a management system in place, or is it developing one, to assess labor, health, and safety risks?
Yes
No
N/A
14. 14. Is the facility performance management system in compliance with applicable social laws and regulations?
Yes
No
N/A
15. 15. Does the facility have up-to-date SA8000, ETI, or other recognized certifications?
Yes
No
N/A
16. 16. Does the facility have a system in place for employee appraisal that covers regular workers and probationary employees/trainees?
Yes
No
N/A
17. 17. Are formal and written policies and procedures for disciplining and terminating employees standardized throughout the facility?
Yes
No
N/A
18. 18. Does the facility strictly prohibit physical punishment of employees as a disciplinary measure?
Yes
No
N/A
19. 19. Are labor, health, and safety policies, practices, and expectations communicated to all employees and suppliers in local or appropriate languages?
Yes
No
N/A
20. 20. What communication vehicles are used - Bulletin board posting?
Yes
No
N/A
21. 21. What communication vehicles are used - Electronic mail?
Yes
No
N/A
22. 22. What communication vehicles are used - Employee handbook/literature?
Yes
No
N/A
23. 23. What communication vehicles are used - Formal training?
Yes
No
N/A
24. 24. What communication vehicles are used - Manager meeting?
Yes
No
N/A
25. 25. What communication vehicles are used - Website?
Yes
No
N/A
Section 3: Facility Health & Safety
1. 1. To which laws and regulations governing environment, health, and safety does the facility adhere?
2. 2. Does the facility have up-to-date OHSAS 18001, ANSI Z10, CSA Z1000, BSI 8800, or OSHA VPP certification?
Yes
No
N/A
3. 3. Does the facility have procedures in place to ensure appropriate machinery is well-maintained and equipped with necessary safety devices?
Yes
No
N/A
4. 4. Does the facility have written procedures for the safe storage, use, and disposal of each hazardous material used in production (if applicable), in the language(s) workers understand?
Yes
No
N/A
5. 5. Does the facility have procedures in place to ensure appropriate Personal Protection Equipment (PPE) is provided to employees?
Yes
No
N/A
Section 4: Personal Protection Equipment
1. 1. What is the name of the PPE distributed?
2. 2. How many employees use it?
3. 3. How often are noise levels and air quality in the facility regularly monitored in a year?
4. 4. Does the facility have a written emergency response plan and fire evacuation procedure?
Yes
No
N/A
5. 5. Has the emergency response plan and fire evacuation procedure been communicated to all parties that could be affected by the emergency in local or appropriate languages?
Yes
No
N/A
6. 6. How often does the facility conduct emergency drills per year?
7. 7. Are all emergency exits unobstructed and unlocked from the inside at all times during working hours?
Yes
No
N/A
8. 8. Does the facility have procedures in place to ensure employees are not denied permission or delayed from leaving the facility under reasonable circumstances (e.g. in the event of an emergency or personal urgency)?
Yes
No
N/A
Section 5: Facility Emergency Management
1. 1. Does the facility have well-stocked, unlocked first aid stations at every production site?
Yes
No
N/A
2. 2. Are all employees trained on health and safety matters: Emergency management
Yes
No
N/A
3. 3. Are all employees trained on health and safety matters: Hazardous materials handling
Yes
No
N/A
4. 4. Are all employees trained on health and safety matters: Living conditions
Yes
No
N/A
5. 5. Are all employees trained on health and safety matters: Machine Safeguarding
Yes
No
N/A
6. 6. Are all employees trained on health and safety matters: Occupational health and safety
Yes
No
N/A
7. 7. Are all employees trained on health and safety matters: Personal protection equipment
Yes
No
N/A
8. 8. Has the facility operated without serious injury and/or fatality over the past year?
Yes
No
N/A
9. 9. Has the facility operated without serious injury and/or fatality over the past three years?
Yes
No
N/A
Section 6: Dormitory
1. 1. Does the facility have a dormitory?
Yes
No
N/A
2. 2. Are all emergency exits unlocked from the inside and unobstructed?
Yes
No
N/A
3. 3. Are dormitory living conditions clean, secure, and adequately cooled, heated, lighted, and ventilated?
Yes
No
N/A
4. 4. Are dormitory accommodations in a separate building(s) from production areas?
Yes
No
N/A
5. 5. Are toilet facilities clean, ventilated, equipped with running water, accessible, and lighted at night?
Yes
No
N/A
6. 6. Do all employees who reside in dormitories have access to running water, safe drinking water, sanitary cooking facilities, and adequate private showers?
Yes
No
N/A
7. 7. Do all dormitories have fire alarms and extinguishers that are regularly tested?
Yes
No
N/A
8. 8. Do all employees who reside in facility dormitories have a means of securing personal documents themselves?
Yes
No
N/A
Section 7: Forced Labor
1. 1. Does your facility employ prison labor?
Yes
No
N/A
2. 2. Are any of the workers under bond, debt, or other obligation to the facility or to labor brokers?
Yes
No
N/A
3. 3. Are workers free to resign from their employment at any time without penalty, giving reasonable notice?
Yes
No
N/A
4. 4. Are workers free to leave the facility and related dormitories during non-working hours and at the end of their shifts?
Yes
No
N/A
5. 5. Does the facility (or labor broker) withhold worker ID cards or passports?
Yes
No
N/A
6. 6. Are workers required to deposit money prior to or during employment?
Yes
No
N/A
Section 8: Child Labor & Young Workers
1. 1. Does the facility employ child labor (workers younger than 14 or 15)?
Yes
No
N/A
2. 2. Are young workers (above the legal minimum age, but under the age of 18) requiring protective restrictions employed in accordance with the law?
Yes
No
N/A
3. 3. Do any young workers perform night work or hazardous jobs, or are they exposed to risks from chemicals, machinery, tools, or excessive cold, heat, or noise?
Yes
No
N/A
4. 4. Does the factory have effective procedures for verifying workers’ ages?
Yes
No
N/A
Section 9: Discrimination
1. 1. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Age
Yes
No
N/A
2. 2. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Disability
Yes
No
N/A
3. 3. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Gender
Yes
No
N/A
4. 4. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Gender identity and/or expression
Yes
No
N/A
5. 5. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Marital status
Yes
No
N/A
6. 6. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Medical history
Yes
No
N/A
7. 7. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Nationality
Yes
No
N/A
8. 8. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Political opinion 
Yes
No
N/A
9. 9. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Pregnancy status
Yes
No
N/A
10. 10. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Race
Yes
No
N/A
11. 11. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Religion
Yes
No
N/A
12. 12. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Sexual orientation
Yes
No
N/A
13. 13. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Social or ethnic origin
Yes
No
N/A
14. 14. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Union affiliation
Yes
No
N/A
15. 15. Does the facility have written personnel policies in place for its hiring, salary, benefits, termination, and/or retirement practices to prevent discrimination on the basis of the following: Veteran status
Yes
No
N/A
16. 16. Does the facility have procedures in place to ensure employees receive equal pay for equal work, regardless of the aforementioned factors?
Yes
No
N/A
17. 17. Are female applicants asked about their pregnancy status when applying for a job?
Yes
No
N/A
18. 18. Are employees permitted to perform religious obligations without restriction?
Yes
No
N/A
Section 10: Freedom Of Association & Collective Bargaining
1. 1. Are there any laws or regulations in the facility’s country/region of operation concerning workers’ freedom to join or form trade unions or workers’ organizations of their own choosing and to collectively bargain?
Yes
No
N/A
2. 2. Are workers free to join or form trade unions or workers’ organizations of their own choosing and collectively bargain, if permitted by law?
Yes
No
N/A
3. 3. Does the facility recognize trade unions or other independent workers’ organizations representing employees in the workplace?
Yes
No
N/A
4. 4. Which of the following types of labor organizations are present and active in the facility - Dormitory committee?
Yes
No
N/A
5. 5. Which of the following types of labor organizations are present and active in the facility - Government union?
Yes
No
N/A
6. 6. Which of the following types of labor organizations are present and active in the facility - Health & safety committee?
Yes
No
N/A
7. 7. Which of the following types of labor organizations are present and active in the facility - Independent trade union?
Yes
No
N/A
8. 8. Which of the following types of labor organizations are present and active in the facility - Worker’s committee?
Yes
No
N/A
9. 9. Are employees in the facility able to participate democratically in the selection of representatives for labor organizations?
Yes
No
N/A
Section 11: Harassment & Abuse
1. 1. Does the facility have a formal, written policy that clearly states a commitment to prevent harassment and abuse in the workplace?
Yes
No
N/A
2. 2. Does the facility have procedures in place to ensure the workplace is free of physical abuse, corporal punishment, physical contact with the intent to injure or intimidate, and disciplinary measures that cause physical discomfort?
Yes
No
N/A
3. 3. Does the facility have procedures in place to ensure the workplace is free of sexual harassment?
Yes
No
N/A
4. 4. Does the facility have procedures in place to ensure the workplace is free of verbal abuse and/or harassment?
Yes
No
N/A
5. 5. Does the facility have procedures in place to document and confidentially report events, complaints, cases, and management responses and actions related to harassment and abuse?
Yes
No
N/A
Section 12: Compensation
1. 1. Does the facility have procedures in place to ensure all workers are paid at least the legal minimum wage for standard working hours?
Yes
No
N/A
2. 2. Does the facility have procedures in place to ensure all workers are paid the legal overtime rate?
Yes
No
N/A
3. 3. Does the facility have procedures in place to ensure all workers are provided all the benefits to which they are entitled upon hire?
Yes
No
N/A
4. 4. Does the facility have procedures in place to ensure all workers are provided the holidays and leave to which they are legally entitled?
Yes
No
N/A
5. 5. Does the facility have procedures in place to ensure no unauthorized or illegal deductions are taken from employee wages?
Yes
No
N/A
6. 6. Does the facility have procedures in place to ensure payroll documents indicate all hours worked?
Yes
No
N/A
7. 7. Are all workers provided with a written explanation, in local or appropriate languages, of pay and any deductions taken?
Yes
No
N/A
Section 13: Hours Of Work
1. 1. What laws regulating working hours apply to this facility?
2. 2. Which laws regulating overtime hours are applicable to this facility?
3. 3. Does the facility have procedures in place to ensure all workers are given at least one day off in seven?
Yes
No
N/A
4. 4. Does the facility have procedures in place to ensure all overtime performed at the facility is voluntary?
Yes
No
N/A
Section 14: Management Systems & Training
1. 1. Does the facility have a management system in place, or is it developing one, to assess environmental risks associated with production?
Yes
No
N/A
2. 2. Is the facility management system in compliance with applicable environmental laws and regulations?
Yes
No
N/A
3. 3. Does the facility have up-to-date ISO 14001, RC 14001, or EMAS certification?
Yes
No
N/A
4. 4. Does the facility hold the necessary license(s) or permit(s) and has the facility received any fines, prosecution, or warnings by regulators in relation to the following: Air emissions
Yes
No
N/A
5. 5. Does the facility hold the necessary license(s) or permit(s) and has the facility received any fines, prosecution, or warnings by regulators in relation to the following: Storage or use of hazardous substances
Yes
No
N/A
6. 6. Does the facility hold the necessary license(s) or permit(s) and has the facility received any fines, prosecution, or warnings by regulators in relation to the following: Preventing soil & groundwater contamination
Yes
No
N/A
7. 7. Does the facility hold the necessary license(s) or permit(s) and has the facility received any fines, prosecution, or warnings by regulators in relation to the following: Wastewater management
Yes
No
N/A
8. 8. Does the facility hold the necessary license(s) or permit(s) and has the facility received any fines, prosecution, or warnings by regulators in relation to the following: Waste issues
Yes
No
N/A
9. 9. Are environmental policies, practices, and expectations communicated to all employees and suppliers in local or appropriate languages?
Yes
No
N/A
10. 10. Are employees trained on relevant environmental matters such as the following: Air emissions
Yes
No
N/A
11. 11. Are employees trained on relevant environmental matters such as the following: Management or use of hazardous substances
Yes
No
N/A
12. 12. Are employees trained on relevant environmental matters such as the following: Preventing soil & groundwater contamination
Yes
No
N/A
13. 13. Are employees trained on relevant environmental matters such as the following: Wastewater management, including hazardous waste 
Yes
No
N/A
14. 14. Are employees trained on relevant environmental matters such as the following: Waste issues
Yes
No
N/A
15. 15. Does the facility have established environmental targets and objectives to improve environmental performance?
Yes
No
N/A
16. 16. What are the targets & objectives?
17. 17. Does the facility review its environmental performance annually?
Yes
No
N/A
Section 15: Greenhouse Gas (GHG) Emissions & Energy Usage
1. 1. Does the facility monitor and track energy consumption and conduct on-site energy audits?
Yes
No
N/A
2. 2. Does the facility have a system in place to reduce the environmental impact of energy use and greenhouse gases?
Yes
No
N/A
3. 3. Does the facility have a program and/or procedures to reduce the use of energy?
Yes
No
N/A
4. 4. Does the facility have goals and targets to reduce GHG emissions?
Yes
No
N/A
5. 5. If yes, what are the targets to reduce GHG emissions?
6. 6. Does the facility have set goals and targets in relation to increased energy efficiency?
Yes
No
N/A
7. 7. If yes, what are the targets in relation to increased energy efficiency?
8. 8. What is the total annual GHG emissions in the most recent year measured (enter in total metric tons CO2e)?
9. 9. Does the facility report GHG emissions and climate change strategy to the Carbon Disclosure Project (CDP) or publicly disclose an equivalent amount and type of information on an annual basis?
Yes
No
N/A
Section 16: Air Emissions
1. 1. Does the facility regularly test air emissions (i.e. NOx, SOx, mercury, hazardous air pollutants)?
Yes
No
N/A
2. 2. Does the facility have a system in place to manage air emissions?
Yes
No
N/A
3. 3. Does the facility have set targets in relation to reducing air emissions?
Yes
No
N/A
4. 4. What are the targets in relation to reducing air emissions?
5. 5. Does the facility have pollution prevention devices on chimneys, vents, and extraction systems?
Yes
No
N/A
Section 17: Water Management
1. 1. Does the facility have a system in place to manage and monitor water withdrawals and consumption?
Yes
No
N/A
2. 2. Does the facility have a program and/or procedures to reduce water use or reuse/recycle water?
Yes
No
N/A
3. 3. Does the facility have set targets to reduce water consumption?
Yes
No
N/A
4. 4. What are the targets to reduce water consumption?
5. 5. Does the facility have a system in place to address wastewater generation and management?
Yes
No
N/A
6. 6. Does the facility treat wastewater prior to off-site discharge?
Yes
No
N/A
7. 7. Does the facility identify the sources of its water (e.g. aquifers, municipal water sourced from local water bodies, harvested rainwater, etc.)?
Yes
No
N/A
8. 8. Does the facility assess external supply and quality risks related to these water sources?
Yes
No
N/A
Section 18: Waste Management
1. 1. Does the facility have a program and/or procedures to reduce or eliminate pollution and waste in its operations?
Yes
No
N/A
2. 2. Does the facility have a recycling program to reduce or eliminate pollution and waste in its operations?
Yes
No
N/A
3. 3. Does the facility have a program and/or procedures to manage and dispose of hazardous waste (if applicable), wastewater, solid waste, and airborne emissions?
Yes
No
N/A
4. 4. Does the facility have set targets to reduce the volume of waste generated?
Yes
No
N/A
5. 5. What are the targets set to reduce the volume of waste generated?
6. 6. Does the facility maintain records of off-site transfer, treatment, and disposal of waste?
Yes
No
N/A
7. 7. Does the facility have external waste contractors?
Yes
No
N/A
8. 8. Are there regular audits conducted for those contractors?
Yes
No
N/A
9. 9. Do the contractors have relevant certifications?
Yes
No
N/A
10. 10. Have the contractors received any compliance violations within the past 3 years?
Yes
No
N/A
Section 19: Packaging
1. 1. Does the facility have goals and targets to reduce, reuse, and recycle the amount of packaging used for its products?
Yes
No
N/A
2. 2. What are the targets to reduce, reuse, and recycle the amount of packaging used for its products?
3. 3. Does the facility incorporate packaging reduction, reuse, and recycling in its purchasing practices?
Yes
No
N/A
Section 20: Pollution Prevention
1. 1. Does the facility consider Design for Environment (DfE) in its development of products?
Yes
No
N/A
2. 2. Does the facility use life cycle assessment (LCA) as part of determining chemical selection for product inputs?
Yes
No
N/A
3. 3. Does the facility use chemical hazard assessment and/or comparative chemical hazard assessment as part of determining chemical selection for product inputs?
Yes
No
N/A
4. 4. Does the facility assess whether substances stored, used, or handled on-site are prohibited by national or international laws or protocols?
Yes
No
N/A
5. 5. Does the facility have a system in place to address pollution prevention and management of hazardous and potentially hazardous substances?
Yes
No
N/A
6. 6. Does the facility maintain up-to-date material safety data sheets (MSDS) for all hazardous substances used on-site?
Yes
No
N/A
7. 7. Does the facility set targets in relation to eliminating or reducing hazardous substances on-site?
Yes
No
N/A
8. 8. What are the targets in relation to eliminating or reducing hazardous substances on-site?
9. 9. Does the facility conduct tests to identify the impact on soil and groundwater from facility operations?
Yes
No
N/A
Section 21: Other Raw Materials
1. 1. Does the facility keep an inventory of all chemical substances used, stored, processed, and manufactured?
Yes
No
N/A
2. 2. Does the facility have a program and/or procedures to reduce the use of resources (other than water), and promote sustainable natural resource practices?
Yes
No
N/A
3. 3. Does the facility have a policy statement and/or management system that addresses conflict minerals?
Yes
No
N/A
4. 4. Does the company engage with the government, commercial contacts, or civil society groups regarding conflict minerals and/or rare earth materials?
Yes
No
N/A
Section 22: Transportation
1. 1. Does the facility have in place targets and programs to reduce overall sustainability impacts by managing transportation logistics (e.g. prioritizing low-impact transportation modes)?
Yes
No
N/A
2. 2. What are the targets and programs?
Section 23: Accountability
1. 1. Does the facility have a management representative assigned responsibility for assuring compliance with environmental laws, regulations, and codes?
Yes
No
N/A
2. 2. Does the facility have a management representative assigned responsibility for assuring compliance with labor, health, and safety laws, regulations, and codes?
Yes
No
N/A
3. 3. Has the facility conducted audits of its environmental management system(s) in the past year?
Yes
No
N/A
4. 4. Has the facility conducted audits of its environmental management system(s) in the past three years?
Yes
No
N/A
5. 5. Has the facility conducted audits of its labor, health, and safety laws management system(s) in the past year?
Yes
No
N/A
6. 6. Has the facility conducted audits of its labor, health, and safety laws management system(s) in the past three years?
Yes
No
N/A
7. 7. Are corrective actions identified by the environmental, labor, health, and safety audits tracked to closure?
Yes
No
N/A
8. 8. Does the corrective action process include root cause analysis and preventative mechanism implementation?
Yes
No
N/A
9. 9. Does the facility have a process in place to evaluate and update environmental, social, and governance policies and systems on an ongoing basis?
Yes
No
N/A
Section 24: Grievance & Remediation
1. 1. Does the facility have effective grievance procedures in place to allow employees to bring environmental and/or work-related violations and/or concerns to management’s attention in an anonymous manner without fear of retribution?
Yes
No
N/A
2. 2. Does the facility have procedures in place to investigate reports of environmental and/or work-related violations and/or concerns?
Yes
No
N/A
3. 3. In the past year, how many complaints have been received?
4. 4. In the past year, how many complaints have been investigated?
5. 5. In the past year, how many complaints have been resolved?
Section 25: Supplier Management
1. 1. What procedures does the facility have in place to ensure that suppliers, including labor brokers, operate in compliance with all applicable environmental and labor laws and regulations?
2. 2. What procedures does the facility have in place to assess and manage identified risks relating to the labor practices of suppliers, including labor brokers?
3. 3. What procedures does the facility have in place to evaluate and select suppliers based on their ability to meet ESG standards?
Section 26: Stakeholder Engagement
1. 1. Does the facility regularly engage stakeholders on its sustainability strategies, disclosure, and performance, including community groups, employees, NGOs, and government?
Yes
No
N/A
2. 2. Who engages in stakeholder engagement?
3. 3. How often do they engage in stakeholder engagement?
4. 4. What procedures does the facility have in place to incorporate stakeholder input into its business and operational strategies?
5. 5. Does your facility publicly disclose the results of its stakeholder engagement? 
Yes
No
N/A
Section 27: Completion
1. 1. Are there overall recommendations for the processes involved?
Yes
No
N/A
2. 2. If yes, what are they?