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Fortune Hotel Inspection Checklist
Section 1: Front Office & Lobby
1. Is the lobby area clean, well-lit, organized, and free from clutter and unpleasant odors?
Yes (Score: 1)
No
2. Is the reception/front desk clean, organized, and presentable, with all equipment functioning properly?
Yes (Score: 1)
No
3. Are front office staff properly groomed, wearing correct uniforms, and following brand appearance standards?
Yes (Score: 1)
No
4. Is all hotel signage and branding visible, clean, undamaged, and consistent with Fortune brand standards?
Yes (Score: 1)
No
Section 2: Guest Room Standards
1. Is the guest room clean, fresh-smelling, and prepared according to housekeeping standards?
Yes (Score: 1)
No
2. Is the bed properly made with clean linen, pillows, and mattress protection, free from stains and wrinkles?
Yes (Score: 1)
No
3. Are all guest room furniture and fixtures clean, undamaged, and in good working condition?
Yes (Score: 1)
No
4. Are air conditioning, lighting, and electrical controls functioning correctly and set as per standards?
Yes (Score: 1)
No
5. Are guest amenities (water bottles, tea/coffee setup, stationery, etc.) fully stocked and neatly arranged?
Yes (Score: 1)
No
Section 3: Bathroom & Hygiene
1. Is the bathroom clean, dry, odor-free, and free from hair, stains, and residue?
Yes (Score: 1)
No
2. Are bathroom fixtures (toilet, shower, basin, taps) clean, leak-free, and in working condition?
Yes (Score: 1)
No
3. Are bathroom towels and linen clean, fresh, unstained, and neatly placed?
Yes (Score: 1)
No
4. Are toiletries and bathroom supplies fully stocked, unused, and aligned with Fortune brand standards?
Yes (Score: 1)
No
Section 4: Safety & Compliance
1. Is fire safety information clearly displayed, readable, and up to date in guest areas?
Yes (Score: 1)
No
2. Is emergency equipment (fire extinguishers, alarms, exit signage) present, accessible, and in good condition?
Yes (Score: 1)
No
3. Are electrical points, switches, and appliances safe, intact, and free from exposed wiring?
Yes (Score: 1)
No
Section 5: Food & Beverage (If Applicable)
1. Is the restaurant or dining area clean, organized, and compliant with hygiene standards?
Yes (Score: 1)
No
2. Are food display areas clean, covered, and maintained at appropriate temperatures?
Yes (Score: 1)
No
3. Are food & beverage staff following hygiene practices (hand hygiene, uniforms, PPE as required)?
Yes (Score: 1)
No
Section 6: Overall Impression
1. Is the hotel overall ready to receive guests and meeting Fortune brand service expectations?
Yes (Score: 1)
No