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Disability Access Audit Template
Section 1: Legal Compliance & Governance
1. 1. Has the building or service been assessed for compliance with the Disability Discrimination Act (DDA)?
Yes
No
N/A
2. 2. Are reasonable adjustments in place to ensure accessibility for people with disabilities?
Yes
No
N/A
3. 3. Are there policies and procedures to prevent discrimination against disabled individuals?
Yes
No
N/A
4. 4. Have employees undergone DDA and disability awareness training?
Yes
No
N/A
5. 5. Are staff trained to assist disabled individuals when requested?
Yes
No
N/A
6. 6. Is there a designated Disability Access Officer?
Yes
No
N/A
7. 7. Is there a system in place for disabled users to provide feedback on accessibility?
Yes
No
N/A
8. 8. Are complaints regarding discrimination or inaccessibility handled effectively?
Yes
No
N/A
Section 2: Physical Access & Mobility
1. 1. Are main entrances accessible, with step-free access or a ramp?
Yes
No
N/A
2. 2. Do entrance doors have automatic opening mechanisms or are they easy to open manually?
Yes
No
N/A
3. 3. Are doorways wide enough for wheelchair users (minimum 900mm width)?
Yes
No
N/A
4. 4. Are corridors wide enough (minimum 1200mm) for wheelchair users?
Yes
No
N/A
5. 5. Are floors non-slip and free from obstructions?
Yes
No
N/A
6. 6. Are ramps provided where needed, with a maximum gradient of 1:12?
Yes
No
N/A
7. 7. Are lifts available for multi-floor access?
Yes
No
N/A
8. 8. Do lifts have braille and audible floor indicators?
Yes
No
N/A
9. 9. Are stairways fitted with handrails on both sides and marked for visibility?
Yes
No
N/A
10. 10. Are there dedicated disabled parking bays close to the entrance?
Yes
No
N/A
11. 11. Are parking spaces at least 3.6m wide for wheelchair access?
Yes
No
N/A
12. 12. Are curb ramps available for easy movement between parking and walkways?
Yes
No
N/A
Section 3: Facilities & Amenities
1. 1. Are fully accessible toilets available, meeting space, and support rail requirements?
Yes
No
N/A
2. 2. Are toilets equipped with emergency pull cords and alarms?
Yes
No
N/A
3. 3. Are sinks, soap dispensers, and dryers positioned at a wheelchair-accessible height?
Yes
No
N/A
4. 4. Are seating areas provided for individuals with mobility impairments?
Yes
No
N/A
5. 5. Are waiting areas designed to accommodate wheelchairs and mobility aids?
Yes
No
N/A
6. 6. Are accessible showers and changing rooms available?
Yes
No
N/A
7. 7. Are handrails, non-slip flooring, and adjustable fixtures installed?
Yes
No
N/A
Section 4: Information & Communication Accessibility
1. 1. Are signs clear, visible, and written in simple language?
Yes
No
N/A
2. 2. Is braille or tactile signage provided for visually impaired users?
Yes
No
N/A
3. 3. Are emergency announcements available in audio format for blind individuals?
Yes
No
N/A
4. 4. Are visual signals (e.g., flashing alarms for fire alerts) available for deaf individuals?
Yes
No
N/A
5. 5. Is the company’s website WCAG 2.1 compliant (Web Content Accessibility Guidelines)?
Yes
No
N/A
6. 5. Is the company’s website WCAG 2.1 compliant (Web Content Accessibility Guidelines)?
Yes
No
N/A
7. 7. Are video captions, transcripts, and sign language options provided?
Yes
No
N/A
8. 8. Are emails, PDFs, and digital documents available in accessible formats?
Yes
No
N/A
9. 9. Are customer service chatbots or helplines accessible to disabled users?
Yes
No
N/A
Section 5: Inclusive Employment & Workplace Design
1. 1. Are job postings accessible to candidates with disabilities?
Yes
No
N/A
2. 2. Is reasonable accommodation provided for job interviews and onboarding?
Yes
No
N/A
3. 3. Are workstations adjustable for employees with mobility or sensory impairments?
Yes
No
N/A
4. 4. Are assistive technologies (e.g., screen readers, voice recognition software) available?
Yes
No
N/A
5. 5. Are remote work or flexible hours available for employees with disabilities?
Yes
No
N/A
6. 6. Is there a policy for making reasonable adjustments in job roles?
Yes
No
N/A
Section 6: Emergency Preparedness & Continuous Improvement
1. 1. Is an accessible emergency evacuation plan in place?
Yes
No
N/A
2. 2. Are there evacuation chairs or lifts available for disabled individuals?
Yes
No
N/A
3. 3. Are staff trained to assist disabled individuals during emergencies?
Yes
No
N/A
4. 4. Are fire alarms equipped with visual and audible signals?
Yes
No
N/A
5. 5. Are emergency exits accessible for wheelchair users?
Yes
No
N/A
6. 6. Is a DDA audit conducted at least annually?
Yes
No
N/A
7. 7. Are accessibility improvements documented and implemented?
Yes
No
N/A
8. 8. Are disabled individuals consulted on improving accessibility?
Yes
No
N/A
9. 9. Does the company collaborate with disability organizations for best practices?
Yes
No
N/A